Now that Vtiger is included with EVB, is the module to allow dialing enabled? I have noticed in other distros with Vtiger that there is an field to include the asterisk extension, i don't see that field.
The mod is in there but I don't know why it does not show up. I have tested this before and it worked. It should have a field for Asterisk extension in the preferences section.
I will take a look at this.
There is a bug in the install program.
The database table does not get loaded.
fix:
log in as root
wget dev.easyvoxbox.org/files/vtiger_asterisk.sql
/usr/bin/mysql --user=root --password=passw0rd vtigercrm504 < vtiger_asterisk.sql
if you have changed the mysql user or password adjust the command above as needed.
edit /etc/asterisk/manager.conf (through the console or the configuration editor)
add the following:
click the reread link in the configuration editor of run rasterisk -x reload from the command line.
VtigerCRM should now be working for click to dial.
in the my preferences section add your "Asterisk Extension". (ex.) sip/101
When you click on the contact phone number, your extension (101 in this case) will ring, when you pick it up the system will be ringing the number you clicked.
You will need to set up a route in FreePBX to route the phone numbers as they are entered in Vtiger. Non numeric characters are taken out.
Looks like there is a mod for
Looks like there is a mod for click to dial. I found this link BUT have not tried it.
David
http://forums.vtiger.com/viewtopic.php?p=68356
the mod is in there
The mod is in there but I don't know why it does not show up. I have tested this before and it worked. It should have a field for Asterisk extension in the preferences section.
I will take a look at this.
Mark
fix for Vtiger Asterisk click to dial
There is a bug in the install program.
The database table does not get loaded.
fix:
log in as root
wget dev.easyvoxbox.org/files/vtiger_asterisk.sql
/usr/bin/mysql --user=root --password=passw0rd vtigercrm504 < vtiger_asterisk.sql
if you have changed the mysql user or password adjust the command above as needed.
edit /etc/asterisk/manager.conf (through the console or the configuration editor)
add the following:
[phpagi]
secret = phpagi
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
click the reread link in the configuration editor of run rasterisk -x reload from the command line.
VtigerCRM should now be working for click to dial.
in the my preferences section add your "Asterisk Extension". (ex.) sip/101
When you click on the contact phone number, your extension (101 in this case) will ring, when you pick it up the system will be ringing the number you clicked.
You will need to set up a route in FreePBX to route the phone numbers as they are entered in Vtiger. Non numeric characters are taken out.